Under no circumstances will Top Notch Diamonds or its affiliates be held responsible for any direct, indirect, incidental, special or consequential damages that may arise from your use of the Top Notch Diamonds website. This includes, but is not limited to, damages resulting from reliance on information obtained from the site, mistakes, omissions, interruptions, deletions or corruption of files, viruses, delays in operation or transmission, or any failure of performance. This Limitation of Liability will apply to all actions, whether in contract, tort, or any other claim, even if Top Notch Diamonds has been informed of the possibility of such damages. By using the Top Notch Diamonds website, you acknowledge that this paragraph applies to all content, merchandise, and services available through the site. Note that some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

This website, Top Notch Diamonds, is meant to be utilized by adults who are 18 years of age or older. It is not intended for children below the age of 18 to use independently. Minors under the age of 18 should seek the guidance of a parent or guardian before accessing this site.

Top Notch Diamonds endeavors to display product images on its website with high precision. However, it is not possible to guarantee an exact match between the displayed color and the actual product color, as the display of color is affected by the monitor being used. Many of the items available on our site are handmade and feature natural stones, and as such, may contain slight inaccuracies or imperfections. To avoid disappointment, we advise customers to carefully examine the images prior to making a purchase. We will not accept exchanges or returns based on product imperfections, such as variations in stone color or symmetry.

Top Notch Diamonds strives to showcase all the details of our jewelry, including size, through the product images on our website. However, the size may not always be clearly visible in the pictures. To help you make informed decisions, we make an effort to list the sizes of chains and necklaces on our website. If the size information is missing, we encourage customers to contact us at Customerservice@topnotchdiamonds.com to obtain the details before making a purchase.

Please note that prices and availability of products and services may change without prior notice. Top Notch Diamonds will correct any inaccuracies or mistakes discovered on the site, and reserves the right to cancel any stated offer and to fix any errors, inaccuracies or omissions, even after an order has been placed and confirmed, and the credit card has been charged. If a cancellation occurs and your credit card has already been charged, Top Notch Diamonds will issue a credit to your credit card account for the amount of the charge, although the time it takes for the credit to appear may vary depending on your bank's policies. If you are not completely satisfied with your purchase, you may return it in accordance with Top Notch Diamonds's Return Policy.

Online prices and selection are generally lower than those in our showrooms. These prices only apply to our online store and would not be offered in store. Prices and offers are subject to change. All online sales are applicable to online products only, and will not be applicable for in-store purchases.

You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa, Discover and MasterCard. We only accept orders with US billing and shipping addresses. We also accept PayPal.

After you submit an order through our shopping cart, we will review the information provided for accuracy by verifying your payment method and shipping address. Top Notch Diamonds reserves the right to decline any order without explanation. In the event that we reject your order, we will try to notify you via the email address or phone number provided with the order.

Your credit or debit card will typically not be charged if we reject an order, but in the case that a charge has already been made, we will process a refund.

Receiving an electronic or any other form of order confirmation does not indicate that your order has been accepted, or that there is a confirmed offer of sale from Top Notch Diamonds. Top Notch Diamonds reserves the right to accept or decline your order at any time after receiving it, for any reason.

Top Notch Diamonds is happy to accept returns of diamond items within 15 days of receipt, provided that they are in a new and unworn condition. This return policy applies only to online purchases. To initiate a return, please send an email to Customerservice@topnotchdiamonds.com to receive a Return Merchandise Authorization (RMA) code, then follow the instructions provided to you for shipping protocol. Note that the customer is responsible for the return shipping charges. Any sizing or alterations made to the item are considered final sale and are not eligible for return. Refunds will appear on your account within 5-7 business days after we receive the returned item. If you have any questions or require additional information, please email us at Customerservice@topnotchdiamonds.com

Normal wear and tear may be covered upon the discretion of Top Notch Diamonds, but for loss or damage that occurs outside of normal wear, the personal insurance company should be responsible for replacement of any diamonds of 0.10ct or larger. Top Notch Diamonds has the right to decide whether an item is applicable for repair and the charges associated with the repair.

At Top Notch Diamonds, only one coupon code is allowed per customer per transaction and cannot be combined with any other promotions, offers, or coupon codes. The coupon code is valid only when a 50% discount or less is applied on the retail price of diamond jewelry and is not valid on negotiated deals, previous purchases, gold coins, special offers, "Deal of the Day," or "Hot Deals" items. This offer is only valid for online customers.

In the event of typographical or system errors, Top Notch Diamonds reserves the right to cancel orders. The company also reserves the right to terminate any promotions, special discounts, and coupon codes offered at any time.

Top Notch Diamonds reserves the right to limit the quantities of any items purchased by any person, household, or per order. The company also has the discretion to cancel any order placed by a customer. This can include orders placed using the same Top Notch Diamonds website account, credit card, or orders that have the same billing and/or shipping address. In case of any changes to the order, Top Notch Diamonds will make an attempt to notify the customer through the email or billing address provided during the time of the order placement. The company also reserves the right to limit or prohibit sales to dealers.

Top Notch Diamonds may, at its sole discretion, terminate your account or your use of the Top Notch Diamonds website at any time without prior notice. If your account is terminated, you will be liable for any orders placed or charges incurred prior to termination. Top Notch Diamonds also reserves the right to change, suspend or discontinue any aspect of the website without notice.

In the event of a product not being available, Top Notch Diamonds will provide you with the option to either choose a different product, process a refund for the unavailable item or give a future delivery date option if acceptable. Availability information for products is listed on the Top Notch Diamonds website and is updated regularly, but please be aware that despite our best efforts, errors may occur. If you have any questions about the availability of a particular product, please contact Top Notch Diamonds customer service at Customerservice@topnotchdiamonds.com